Service Operations Management Improving Service Delivery Robert Johnston

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Material type: Text

TextPublication details: England Pearson 2012Edition: 4th edDescription: xxii,462p. col.ill. 27cmISBN:

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Current library	Collection	Call number	Status	Barcode
Main Library	NFIC	658.5 JOH (Browse shelf(Opens below))	Available	31568

Includes bibliographical references and index.

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