Includes bibliographical references (p. 381-386) and index.

Information systems : concepts and management -- 1.1 Information systems : concepts and definitions -- 1.2 Types of information systems -- 1.3 Examples of information systems -- 1.4 Managing information resources -- 1.5 The plan of this book -- The modern organization in the digital economy -- 2.1 Doing business in the digital economy -- 2.2 Business pressures, organizational responses, and IT support -- 2.3 Competitive advantage and strategic information systems -- 2.4 Why should you learn about information technology? -- Ethics, privacy, and information security -- 3.1 Ethical issues -- 3.2 Threats to information security -- 3.3 Protecting information resources -- Data and knowledge management -- 4.1 Managing data -- 4.2 The database approach -- 4.3 Database management systems -- 4.4 Data warehousing -- 4.5 Data visualization technologies -- 4.6 Knowledge management -- Network computing -- 5.1 Types of networks -- 5.2 The internet -- 5.3 The World Wide Web -- 5.4 Network applications -- 5.5 E-learning and distance learning -- 5.6 Telecommuting -- E-business and e-commerce -- 6.1 Overview of e-business and e-commerce -- 6.2 Business-to-consumer (B2C) electronic commerce -- 6.3 Business-to-business (B2B) electronic commerce -- 6.4 Electronic payments -- 6.5 Ethical and legal issues in e-business -- Wireless, mobile computing, and mobile commerce -- 7.1 Wireless technologies -- 7.2 Wireless computer networks and internet access -- 7.3 Mobile computing and mobile commerce -- 7.4 Pervasive computing -- 7.5 Wireless security -- Organizational information systems -- 8.1 Transaction processing systems -- 8.2 Functional information systems -- 8.3 Enterprise resource planning systems -- 8.4 Customer relationship management -- 8.5 Supply chain management systems -- 8.6 Electronic data interchange and extranets -- Managerial support systems -- 9.1 Managers and decision making -- 9.2 Decision support systems -- 9.3 Enterprise and executive decision support systems -- 9.4 Intelligent systems -- Acquiring IT applications -- 10.1 Planning for and justifying IT applications -- 10.2 Strategies for acquiring IT applications -- 10.3 The traditional systems development life cycle -- 10.4 Alternative methods and tools for systems development -- 10.5 Outsourcing and application service providers -- 10.6 Vendor and software selection -- Technology guide 1 Computer hardware -- Tg1.1 Introduction -- Tg1.2 The central processing unit -- Tg1.3 Computer memory -- Tg1.4 Computer hierarchy -- Tg1.5 Input and output technologies -- Tg1.6 General technological trends -- Tg1.7 Strategic hardware issues -- Technology guide 2 Introduction -- Tg 2.1 Significance of software -- Tg 2.2 Systems software -- Tg 2.3 Application software -- Tg 2.4 Software issues -- Tg 2.5 Programming languages.