Previous edition: St. Louis: Elsevier, 2015

Includes bibliographical references and index

Leading, managing, and following / Shari Kist -- Clinical safety : the core of leading, managing, and following / Patricia S. Yoder-Wise -- Legal and ethical issues / Myra A. Broadway -- Cultural diversity and inclusion in health care / Karen A. Quintana -- Gaining personal insight : the beginning of being a leader / Jeffery Watson, Patricia S. Yoder-Wise -- Being an effective follower / Amy Boothe -- Managing self : stress and time / Mary Ann T. Donohue-Ryan -- Communication and conflict / Victoria N. Folse -- Power, politics, and influence / Susan Sportsman -- Healthcare organizations / Mary E. Mancini, Kristin K. Benton -- Organizational structures / Mary E. Mancini, Kristin K. Benton -- Care delivery strategies / Susan Sportsman -- Staffing and scheduling / Susan Sportsman -- Workforce engagement through collective action and governance / Crystal J. Wilkinson, Elizabeth H. Boyd -- Making decisions and solving problems / Sylvain Trepanier, Jeannette T. Crenshaw -- The impact of technology / Joan Benson, Ashley Sediqzad, Jana Wheeler -- Delegating : authority, accountability, and responsibility in delegation decisions / Maureen Murphy-Ruocco -- Leading change / Elaine S. Scott -- Building effective teams / Karren Kowalski -- Managing costs and budgets / Sylvain Trepanier -- Selecting, developing, and evaluating staff / Diane M. Twedell -- Person-centered care / Margarete Lieb Zalon -- Managing quality and risk / Victoria N. Folse -- Translating research into practice / Margarete Lieb Zalon -- Managing personal and personnel problems / Karren Kowalski -- Role transition / Diane M. Twedell -- Managing your career / Debra Hagler, M. Margaret Calacci -- Developing the role of leader / Michael L. Evans -- Developing the role of manager / Jacqueline Gonzalez -- The strategic planning process / Mary Ellen Clyne -- Thriving for the future / Patricia S. Yoder-Wise

Offers an innovative approach to leading and managing by merging theory, research, and practical application. This cutting-edge text includes coverage of patient safety, consumer relationships, cultural diversity, resource management delegation, and communication. In addition, it provides just the right amount of information to equip students with the tools they need to master leadership and management, which will better prepare them for clinical practice -- Provided by the publisher