Includes bibliographical references (p. 485-517) and indexes.

An overview of global trends and challenges -- Legal and political foundations of international management -- Doing things right: international ethics and social responsibility -- Cultural dimensions: implications for international management -- Perception, interpretations, and attitudes across cultures -- Communicating effectively across cultures -- Conducting negotiations and managing conflicts -- Taking stock: developing international strategy -- Jumping in: foreign market entry and ownership options -- Making it work: effective international operations -- Motivating and leading across cultures -- Building an effective international workforce -- Evaluating and rewarding international employees -- Managing groups across cultures: from work teams to labor unions.