00920nam a22002537a 45000010006000000050017000060080041000230200010000640400011000740820020000851000025001052450113001302500012002432600045002553000032003005000050003326500014003826500015003967000033004117000025004449420012004699990017004819520168004981354420260519091639.0260519b        |||||||| |||| 00| 0 eng d  a33103  aBSULIB  222a658.8 bKAS  aKasper, Hans.926483  aServices marketing management:ba strategic perspective/cHans Kasper, Piet Van Helsdingen and mark Gabbott.  a2nd ed.  aEngland:bJohn Wiley & sons ltd.,c2006.  axvii, 554 p.:bill.;c23cm.  aIncludes bibliographical references and index  2Marketing  2Management  aHelsdingen, Piet. Van926484  aGabbott, Mark926485  2ddccBK  c13544d13544  00102ddc4070absubbsucRBSd2026-05-19ePurchasedi33103l0o658.8  KASpbsu26050178r2026-05-19 09:17:06t001w2026-05-19yBKzMaterial available in hard copy