TY  - BOOK
AU  - Schonberger,richard & Knod,Edward M
TI  - Test Bank to accompany operations Management : Customer-focused principles
SN  - 0256215367
U1  - 658.8 SCH 22nd ed
PY  - 1997///
CY  - New york
PB  - McGraw-Hill
KW  - Management
ER  -