TY - BOOK AU - Armstrong,Michael TI - How to be an even better manager: a complete A-Z of proven techniques and essential skills SN - 9780749463298 (pbk : alk. paper) AV - HD31 .A73 2011 U1 - 658.4 ARM 22 PY - 2011/// CY - London, Philadelphia PB - Kogan Page KW - Manager KW - Management N1 - Includes bibliographical references and index ER -